W&M Parent & Family Town Hall – April 24, 2020

>> Good afternoon families my name is Mark Sikes your vice Dean for student success Welcome to our very first parent and family town hall I want to acknowledge there’s been a lot of loss both near and far Our thoughts are here, our thoughts are with you and our thoughts are with their loved ones and with their healthcare workers and those working on the front lines Our focus today is universities ongoing response to COVID-19 We have several special guests You will hear first from her President Katherine Rowe She will offer insight onto major decisions so far and highlight the planning underway Next, Sam Jones our senior vice president for finance and administration on the William & Mary budget Ann Marie Stock are vice Provost for academic affairs Including the challenges and opportunities Kathleen Powell the associate Vice President for career development will speak about William & Mary continuing and ongoing mission and will share how they are continuing to help students succeed Nick Vasquez our international travel and security manager will share the university’s approach to the challenges around international travel during this time Following remarks I will ask some of the most common questions we have received by families During this program you can send questions to us via the link inside the invitation and we will continue to ask those questions into we are out of time Thank you for joining the program today President Rowe, welcome >> Thank you Mark I’m going to begin with a few words about the big picture, where we are now and what lies ahead We are going to try to give you a sense of how we are making decisions both decisions we have made so far in decisions that lie ahead If we have not covered the specifics important to you I hope you will submit your questions because our goal is to be as transparent and concrete as possible in the questions you send us help us enormously in doing that The past six weeks have been a time of incredible challenge and also of resilience and creativity William & Mary mission is clear It is still the same We bring together the brightest students with outstanding faculty and staff and we clear the decks for them to pursue learning

at the highest levels From that mission we have established for goals we have held too I think it is important to repeat them The first is to safeguard the health of our community The second is to keep teaching and keep learning The third is to keep our research operations and university operations running We are running William & Mary but doing it in a different way The fourth goal has been to join the national effort to slow the spread of COVID-19 Every decision we have made in the decisions we will make going forward derived from those goals We also recognize the immense way that each of us is carrying right now Especially the students In our community conversation on health and wellness a few weeks ago one of our students observe staying at home feels like not doing anything Except that right now staying at home is incredibly hard work It is action, it is important action and we can see the effects of that action now It is starting to be encouraging that we can see we are Indeed slowing the spread of the virus A Junior who is one of our presidents aids in a meeting last week said to be something that stayed with me She said it’s not that we are taking classes from home right now we are trying to finish the semester in quarantine I would love you just to hear the difference between those stew statements Finishing the semester in quarantine is an extraordinarily difficult task Finishing the semester in quarantine to do that is a triumph itself So making it possible for our students to feel less stress, less strain an unprecedented effort has been one of our key goals from the start I hope you have seen health and wellness has been an intense focus for us I hope you have explored the programming on our virtual health and wellness website It is imperative we approach all the decisions we make and our communications with care and compassion We value those qualities of this community so much I’m going to start us off with the two questions students and parents have written about most to all of us first is about commencement and the second is about next fall So commencement This spring we have been making decisions in a phased way Doing so allows us to adapt as we gain new evidence Some key decisions needed to be delayed because the conditions are changing rapidly and commencement was one Because we took the time to consult and then to collaborate on campus and coming up with solutions and consider before making that decision we landed somewhere we are part proud of and hopeful about Honoring our traditions while also acknowledging what we can’t replicate in generating new approaches We are using William & Mary mindset and we will be doing commencement in person and virtually We are in agreement we want to celebrate with the class of 2020 in October and we will confirm degrees virtually on the 16th with the goal of making it joyful, inclusive and different We know that all of us our going to remember this spring and for those graduating this commitments for the rest of our life So we are creating new traditions we think We can see that happening as students are starting to imagine what a virtual degree conferral will be like I see the high likelihood the — they will mark William & Mary community for decades to come I feel a lot of excitement and pride about that I hope are soon to be graduates do as well Looking into the future the most frequently asked question is what about the ball The short answer is we plan to be on campus in person as long as it’s safe We are thinking about every creative approach we can take to the semester and the rest of the year to make that possible We are approaching this decision like the previous decisions and more you will hear about tonight in a phased way This week we launched a small team to’s plan ahead swiftly over the last month We are relying on data from the CDC and local health officials to make decisions about safety the goal is to be on campus William & Mary is all about

at our heart a face-to-face community We aim to have scenarios to share with the campus in due by June I will and there for now We want to get to as many questions as possible Thanks very much, over to you Mark >> Our next person we will hear from is Sam Jones Sam, can you tell us a little bit about what is going on with William & Mary budget >> President Rowe addressed the overall budget as a student community that you put out earlier today First I would encourage everyone to read that when you get the opportunity In her prior remarks the president noted the four goals we established as we moved into what we called our crisis mode along with Vice President chair of the emergent — emergency management team When we went into what are we going to do in the pandemic came into play we established those goals early on We are keeping those goals as we move into a longer term system of operations while we deal with all the uncertainty that is out there The term that was used earlier was flattening the curve We hear that relative to the number of cases of disease but we are also using that in terms of reducing our expenditures There is tremendous uncertainty going forward and we all understand that so the more we can reduce our expenditures today the better off we will be tomorrow and the better we will be able to deal with the fall when the students come back to campus Currently as we project the losses to the university budget we have a broad range from 13 million to 32 million The uncertainty of the moment results in that range and the fact that we are looking at both lost revenues that we might have as well as new expenditures we have had to put in place and will put in place over the summer as we prepared to bring the students back to campus Also looking ahead we are a public university We receive significant funding from the state of Virginia The state just finished their budget When they started working on it things were Rosie when they finished we have gone into the economic environment that is across the country and across the world We know there is a lot of uncertainty in terms of state funding next year so we want to be prepared for that situation Then the question becomes what are we doing to flatten a curve to reduce our expenditures? A few things, we must immediately put a hiring freeze on for everything except mission-critical positions One of the largest expenses we have is the university is people William & Mary higher education is a people intensive industry William & Mary is particularly that way We put a hiring freeze on to generate that and that will continue through the summer with the idea of creating savings this year that we have available to support or programs next year We put in place early a ban on travel Some of this was coming out of the federal government but we were ahead of the game in doing that Realizing those plans the people had to travel weren’t going to be able to occur in recapturing that money We have extended that through August to generate a larger pool of dollars as possible The last thing we are doing is looking at discretionary expenditures What are those things we usually do when we are up and running as a full institution We are trying to limit that is much as possible and we appreciate the cooperation across campus that is allowing us to again develop that pool of funding As the president said to the planning ahead function a piece of that is reviewing all the programs we have in place and saying what is Michigan critical — what is mission-critical what are the things we have to do at the heart of William & Mary in the education we have to supply to our students >>Sam, thank you so much for that That was very helpful in understanding a little more about how William & Mary is flattening our group especially when it comes to our budget and finances I would like to turn to and Marie Can you tell us a little bit about the transition to remote instruction in the opportunity that is there? >>Thank you Mark

We had ice storms that closes down for a day or two, hurricanes that sent us home for a week on a few occasions but never a pandemic It has been really challenging to pivot more than 2000 courses from in person to remote an online delivery We have done it and we are proud of that It has taken amazing efforts on the part of so many specialists in our studio for teaching and learning innovation which fortunately we launched this past August and really gave faculty a lot of support and making the transition as did others in instructional technology and the library As President Rowe mentioned we adjusted policies to create more flexibility for students and faculty and I think the pass/fail grading option is one that has helped reduce student anxiety significantly Is everything perfect? I wouldn’t be honest if I said it was I think faculty and students continue to face challenges They may not have ideal conditions at home for teaching and learning remotely They don’t have access to some important infrastructure, labs, equipment and materials and our extraordinary library and we all feel isolated Alongside the difficulties though there are some highlights Some new things that we are discovering For example, content experts from around the world , some of them William & Mary alumni are making guest appearances and classes with much greater frequency and our students and faculty are benefiting from these Our faculty and students have developed creative new ways of learning together like having a virtual poetry reading in Spanish and faculty and students have gotten to bring the brothers, sisters, parents, children and even pets to class from time to time What we are learning now is going to help us as we look to the future It will strengthen us It will enrich our academic offerings Right now we are focusing on completing the semester successfully and at the same time we work preparing for an exciting array of summer offerings Thank you, Mark >> I can’t say enough I heard in the recent community conversation that President Rowe was addressing students this past Wednesday and was talking about this is the time to really take the pressure off of yourself and really choose that pass/fail option It hit home with me I was on the phone with family this afternoon whose daughter had tested positive for COVID and is carrying a fever for over 40 days The first thing I said to this family is let’s really help you by taking that pass/fail option Even if I need to help communicate to your faculty, let’s do that With that I would like to turn to get some positive news and hear from Kathleen Powell Can you tell us how are things going with the career center in your mission and really helping students these days? >>Thank you, Mark I think first and foremost I want families to understand the mission of the co-career center has not changed Supporting students around their career readiness is first and foremost for us But I will tell you are programs and services in that delivery has changed and we have had to pivot I would like to tell you we were early adopters of using our technology that we have that William & Mary and leveraging that to connect with your students, offering career advising sessions to resume We knew that students space in place was going to be different in terms of distractions and we talked about pets and little ones running around and siblings We actually extended our career advising offices — hours to evening to accommodate some of those students who might have a different need We have also taken all of our leveraging technology so we are all learning new skills but we have taken all of our workshops in crash courses in figured out how to make them digital with voice over Just how we do this to make all of these resources available to

digital to our students and put them into our careers I will also say that every student at William & Mary has an account at careers and all of this information is accessible there It is important to know the resources are there and we are open and helping students I also think it’s important for parents to know we talk about health and wellness at William & Mary but in the co-career center to talk about human wellness We think deep human connection is so William & Mary an important that we have reached out to every senior through email and we wanted to check on them to find out how their plans were going We know some things have been upended We know we are still seeing internships posted in full-time opportunities coming to light We are leveraging our boards and alumni and we are still doing readouts We are doing office hours through our employee advisory board They are giving advice which they have not done in the platform we are doing right now It’s exciting to me to know in a time this recession is something that is real but we are using our champions and we are leveraging the champions for (inaudible) to support our students The last thing I will share as we have just lifted up a university wide front We are going to be doing some really exciting things My message to the families who are listening this evening as we are open, we are here to support, we want that deep human connection We are William & Mary and we are going to make this happen Thank you >> Kathleen it was really inspiring I got a few emails from families a few weeks ago who were wanting to offer online internships even virtually I was really impressed with how people at the career center pivoted, contacted the family and was able to get that in place and I think that is a testament to who we are The high touch in the work you’re doing over there at the career center I know parents always want to know about internships and career readiness and how are we going to do that Thank you so much for talking to us today going on at the career center Nick, I know your last and I know this is important As international travel and security manager, Telus of the challenges for current and future international travel >> One of the challenges we saw during this time was tracking our international footprint Our center director Steve Hansen made the decision early on to take care of every single individual who was overseas The first question we asked was doing our every single traveler is right now in the clear answer for us was no We do not have a sophisticated software travel tracking system where we can say with 100% certainty that we know exactly where everyone is at all times We had to go to all five colleges and take a look at her unofficial travel liquor SCUBA club going to Belize and really communicate with campus partners to find out where our students and faculty were around the globe We had roughly 300 students on study abroad and research opportunities in internships and we had students who had underlying issues, respiratory issues They did not feel comfortable traveling and students who had no real home We had one instance where we had a State Department family living in Khartoum Sudan and we could not in good conscious send their daughter home back to Sudan to live We were trying to manage a whole range of issues I do want to say we are global institution Our mission at the center is to support, promote the internationalization of learning, teaching, research and community engagement We really went into this pandemic with strong core values which I think helps our students and their time of need How do we mitigate a lot of these issues? We had to communicate with campus partners in a whole new way We had a unified message We also had several existing policies which we could draw upon , a global pandemic was not addressed in our policies

nor is it addressed with our international insurance So we are all trying to get on the same page and get one unified message out Lastly, I do want to acknowledge our global education team The rest of the global engagement team who really gathered most of the data and manage the Herculean task of making sure each student’s situation was well documented and how each of them would finish out the semester and receive credit This was a logistical nightmare for every university and they managed it with such composure and they made it look easy >>Thank you, Nick A real big shout out to Eva Wong My partner in international student scholarships and programs When we pivoted to help as many international students with emergencies as well as helping any student in need it was amazing Steve Hansen was right there jumping in to make sure we have policies set up to help our students I think that is something we all very much value I will tell you families it is 524 and we have about 35 minutes left I’m going to start by asking some questions We received over 300 questions in two days We hope this form will be a good starting point for discussion however we know we will not have enough time to address all of them If you have additional questions not addressed, please feel free to refer to the coronavirus website There is a lot of information there in the frequently asked questions and I know Brian in his entire communication team are constantly updating that information to ensure the best information is their first If there is something we can’t answer or email us families@wm.edu We will do our best to route those questions where they need to go Ann Marie top question goes to you You have provided a few of the examples faculty and students have experienced over the last month how will we address these and how might virtual teaching and learning evolve the summer? >> You know we address those, I mentioned briefly some policy changes for greater flexibility certainly equipping faculty not just equipping them with new tech not — technological skills but also new knowledge about some of the potential, some of the possibilities I think we are going to see that learning of the faculty continuing already There are fellows being selected, faculty who are really comfortable and effective in this environment and they will partner with others who are still looking to further develop their delivery modes I see us continuing to take advantage of some of these new opportunities Certainly engage with others in higher education to make sure we are benefiting from all of the best practices , you know, that collectively we are developing I think there is a lot of optimism, a lot of excitement about possibilities for the future but at the same time to be perfectly honest we are also aware this doesn’t happen overnight Really good teaching takes a lot of effort, a lot of labor but we are committed to that That is one of the hallmarks of William & Mary and we are certainly holding onto our commitment to excellence >>Thank you very much Sam, the next question is for you and it’s one of the most popular ones we’ve gotten this week How and what was the process of determining rebates for students? >> Before I do that I want to go back and comment on next discussion of study abroad One of the things we did in the emergency management team early on is realize we had all the students abroad and so we expanded the team to bring in the folks from the center and I was amazed with the personal touch that went along with that They were talking personally directly with every student in whatever their situation was, with families, finding them ways to get back into the United States It was amazing effort that ordinarily I would not have seen as part of the emergency management team Going to the rebate question

It became apparent to us early on when the pandemic emerged and everyone will remember the students left for spring break intending to come back from spring break and then we went — suspended classes and went to remote teaching in the teleworking environment It became apparent to us we were not going to bring students back into our housing program and that was going to have an impact on the housing as well as dining and ultimately parking services Those were the three areas we looked to provide rebates to students Housing based on the length of contract the students had in place for that That and based on the meal plan they had chosen and whether they had dining dollars or not in those types of things We have closed the residence hall as of March 25 so that became our start point for looking at those calculations I think it was on April 10 we sent out rebates to students placing those into accounts And even sooner for some students in emergency situations and needing support right away In terms of the calculation what we did was we looked at the total cost to the students that was being charged We looked at the length of time that was part of the school year Where were we in terms of that And then what were the other costs we had to incur I think the challenging thing for a nonprofit like William & Mary we are not a for profit institution We spend the revenue that we bring in So what happens is the fixed cost and example of a fixed cost and housing would be the debt service we pay on our dormitories and that type of thing Those costs don’t go away whether we have students in the residence halls or not So in working through the calculations we looked at variable costs and fixed costs and where we in terms of the total program In dining we looked at what is the plan they are under and how much of that is meal plan, how much of that is dining dollars And student for students it was varied in terms of the amount they got there For parking that was a strict proration of it At the end of the day we are balancing the benefit of the student to the overall financial health of the institution >> Would you say there was any in-state versus out-of-state student residency taken into consideration when doing rebates? >> You didn’t need to because all three of those categories is a common cost with your in-state or out-of-state, there is no differential in that we did not have to make that kind of distinction >>Thank you very much The next question is a move out question related to residence life When will students be able to retrieve their belongings? I wanted to tell you we have been planning in consultation with the Secretary of Education’s office and cognizant of the government’s orders We have a path forward and we will communicate that to all students residential and (unknown term) next week I will tell you we are beginning the great refrigerator clean out of 2020 We are hoping to get everything out of the refrigerators before you get back to campus to get the rest of your belongings Rental units are being cleaned out by the rental company Privately owned units will be cleaned out by William & Mary building services Just to let you know there will be area directors entering student rooms of the next two weeks to complete a visual checks to make sure maintenance issues, leaks or mold are not there As always you can get that information from Rez life I will stay connected to you to provide the most up-to-date information Even President Rowe was pretty excited the refrigerators are going to be cleaned out before you get back to them With that I want to jump to Kathleen and Ann Marie will internships be available for students this summer? >>Absolutely We are continuing our high-impact learning practices These two are hallmarks of William and Mary experience We have moved some internships to be remote We are very excited about that Many of those are being offered through our Washington center Certainly our students will continue our strong tradition of doing research during the summer They will do it differently but they have been working closely

with their faculty mentors to determine how that will be adjusted in this unique environment >> We have been tracking postings in our career system since the middle of March I am happy to share just in this week alone we have 47 new internships posted It’s interesting in terms of what the media is telling us but what I think happens for William & Mary we are leveraging the outage we are doing We are seeing employers come to the table and they are trying to look how they can work with our students and I think Ann Marie Dungeness it’s virtual opportunities The majority of internships we have seen that were in person have moved to virtual and students are still having opportunities and employers are still looking to hire I think that is the message >> Our next question goes to Nick When do you think our students will be able to resume travel abroad? >> There are a number of factors we will be looking at By we I mean the international travel review committee With each person wanting to travel internationally I think it will be incumbent upon us as a committee to do our due diligence on our number one priority which is the health and safety of every traveler With that said the committee will be looking at a number of different criteria and I will list if you triggers for us that as a committee will help us determine when is a good time to stop using restrictions on international travel Some of the criteria that we look at our what are the entry restrictions in each country ? Will the borders be open and will there be a removal of quarantine upon arrival which is very important Resumption of commercial aviation to the destination ? Will travelers be able to obtain visas? Obviously we will strongly be looking at the CDC and State Department notices and advisories to see when each country is downgraded if at all Some of the things we will be looking at is our health care quality ranking at each destination Our relationship with host institutions where we send students The ease of air travel Our students able to fly directly into the country or do they have to go through a more riskier country to travel to get there? Social and economic impact on local population, food security, community trust, etc How quickly can students get to an international airport from where they are? These are just some of the criteria that my colleagues at other universities around the world are facing We are benchmarking with each other to see what the roadmap ahead looks like and how we can do this in a safe and effective manner for every William and Mary student >>Thank you very much Ann Marie , in thinking about that will international students be able to take online classes if travel bands are still in place this fall? >> We do plan to accommodate as many international students as possible online in of course for those who can join us they will be most welcome in the same way that the center work individually with each William and Mary student abroad in each international student here who had to leave they are working individually with each student to determine what their situation might be into do some contingency planning We also are considering going to some of our international students to deliver our curriculum if they are not able to join us In the case of China, for example, assuming it’s safe, assuming it’s advisable there is a chance we will have William & Mary going to China if our students from their can’t join us The message is we are working really consistency — consistently with each individual student to determine learning needs and creating scenarios to meet those >> Thank you, Ann Marie

I know Steve Hansen was diligent in jumping in and talking with our institutions abroad especially our Chinese students if they have to be in China at home that we are making plans for those students as well Sam, our next question is for you How is William & Mary handling student employment during the summer in this coming fall? >> We have the goals as we said earlier of maintaining instruction , essential business operations and maintaining research that goes on on campus Students are a vital piece of that from a work effort and a learning effort for them but also be recognized student financial aid or student income generated through their work effort are just as critical for many of those students We were fortunate that the federal work study program changed the guidelines and made them more flexible In the current environment we were able to keep paying work-study students directly even if they were not able to do their job That was important The other thing we have done for this and this going into the summer we have asked all the units that typically use student employees can they telework like the rest of us are doing and where they can contribute we are able to offer those job opportunities to those students Again we expect that to continue through the summer When we get to the fall we expect them to be back on campus with the job opportunities they had before >>We do have an undergraduate student was a senior and puts together our monthly newsletters They are still working from home and we are able to monitor that progress I am happy to say we are still able to employ some of our students in that is exciting to be able to continue that >>That is the kind of effort we are looking for everybody on campus >>Ann Marie I do have a question There is been a lot of questions from families about proctoring Can you tell us a little bit about the online test and why do we need proctoring software when we have an honor code? >>I cannot just that It may be useful for families to know (inaudible) has used online remote proctoring service for more than five years We recently changed to Honorlock because of the unique needs in this learning environment — With input from the registrar on procurement We are very comfortable with the standards of data security, privacy, accessibility I know those have been some of the concerns Remote proctoring is a useful option for exam integrity but it won’t be used in all courses Many faculty members have other assessment tools They have students create portfolios They write research papers They do take home exams So it will be a small number of instructors and students who actually are using the Honorlock remote proctoring this semester but it is an important tool for us to have available There are some accrediting organizations that students are moving toward Some certificates and things that our students need that actually require proctoring of exams in order for those grades to count We are wanting to be compliant and that landscape But the honor code is alive and well We very much value that tradition at William & Mary and it certainly is in place I think we justunderscore that there are situations that require an online remote proctoring service but likely faculty and students will need to avail themselves of that >>I know with discussions recently with the student assembly president and the student assembly they have very much understood the value of what we are trying to do to ensure that only William & Mary honor code but also the values in which we hold very dear are put into place as we move through this very interesting time Kathleen, our next question goes to you What are you hearing from employers? What does the job landscape look like especially for graduating seniors? >>

Very good question, Mark We are scanning and doing the environmental scan with our employers and talking to them We are fortunate in the sense that when we are having those conversations they are sharing for us that brand for them is important and they are keeping their workforce They might be pivoting event in terms of having them start in person they might have them to virtual and when some of these policies are lifted they will go to in person To put a human face on this conversation it is so joyful to have students connect with us and tell us they have received offers and that they are accepting these officers — offers Just as early as this morning the student reached out and was thankful to have the opportunity of this the career center to help them It really depends on the location We are mapping I love data I have been watching and paying attention to some of the things that are happening in that landscape As you can imagine the positions that have close proximity in work have slowed down in terms of the hiring process We are still seeing in our system the tech, IT opportunities, government, nonprofit, biotech, healthcare We benchmark with our Virginia directors in the Commonwealth and they are seeing some similar things looking at what is happening across the country in terms of the employment market and things are down between 10-15% in the state and we are paying attention to that because you know students are across the globe in terms of those who come to William & Mary We are being very mindful of using data and making informed decisions and sharing that out with our students >>Thanks, Kathleen Sam, another question for you How much stimulus funding has William & Mary received and how much of that is going back to students? >> We have been notified, not yet received We have been notified we will get just under $2 million is a direct report for students that will come in That is to address student needs that will arise from the COVID-19 virus That is broadly defined in terms of the impact The federal government is very specific about wanting to be need based money to go to students who have the greatest need and that that be applied much not across the board but more specifically to that population We will be looking to do that We are going to look to get those funds in the hands of students as soon as possible We expect we will have our work done in the next couple of weeks when we receive the money from the federal government and move those dollars in I will say we have students here on campus that are not eligible for the federal funding is there are guidelines around that We are very sensitive to students who have need and that are eligible for that and we will be looking at university funds to address students who are in any type of emergency situation at the same time >> Tanks, Sam I know we have pivoted, the folks in finance in several offices that make up financial operations have partnered for us to provide emergency funding for students I have to give a shout out to my folks in the Dean of Students office and student success Thank you to all the work you’ve done Sam, I do have a follow-up question How is William & Mary supporting essential and contract workers at this time? >>As the president said when we looked at the goals one of the things we said as we wanted to protect the safety and employment of our current employees One of the reasons for doing a hiring freeze is to be able to free up money so we can support those employees for as long as possible We are fortunate that to this point unlike many industries in the country we have not had to furlough or lay off anyone from the campus We have been able to keep not only salaried full-time workers but also our hourly workers here on campus who are working remotely through telework and provide that support for them We have been glad we have been able to do that The other thing that has happened the governor expanded what was called personal emergency leave

and created 160 hours of that But we fund that as this institution we are glad to have that Is another tool an employee can use to continue to be paid for as long as possible while we work through the pandemic We work very closely with our contractors They have a large number of employees They have gone through and had to do some furloughs of those employees and they also work to place them in other areas , not higher Ed where they also have employment to keep any of them is working as possible I know they extended their health benefits even on furlough and make sure they cover those costs >> We have about 11 minutes left so I will continue to ask questions as long as we have time Our next question is for President Rowe If we are allowed to return to campus this fall, what planning efforts are underway now to ensure students, faculty and staff will be safe when resuming in person operations? >> Thanks so much That is the key practical question that we charged our short-term planning group to tackle We are thinking about that in five domains We are thinking about a resilient curriculum and we are thinking about how we D-densify the campus and how we can being in much smaller groups Those are linked areas of study so we could flip all lectures so there watching lectures at home for homework or meeting in much smaller lab groups or discussion groups during the day in person The governor has given us a 10 person limit before we went to says stay at home order and it seems like we will phase back out to that We are thinking about what is a resilient campus? How do we make ourselves more virus proof? By ensuring we are using electronic payment for example more often than we do now so we are not handing things back and forth to each other Thinking about how we can change the physical plant so it’s easier to clean and rotate perhaps classes through different spaces to reduce the cleaning need As Kathleen just said we are thinking about the fact that our graduates in recent alums are entering the worst economy since the great recession How do we support them into career pathways? That is an important rapid study phase we are going to be engaging with Kathleen’s leadership in the next month Lastly, we are thinking about a big picture question What are the broad calls to service to helping others who are more vulnerable that William & Mary can lead here and more broadly in the nation Who are our partners in those broad calls to service? Servicing others is a deep part of our identity and institution We think there is a real need to come together around that question, around questions of social equity and public health Part of our rapid response is looking even beyond this coming semester >>Thank you, President Rowe Ann Marie this question is for you Final exams can be stressful for students during a normal semester Our faculty members supporting students as they prepare for exams during this particular unique semester? >> Great question I think faculty members are attentive to the fact that this is an unusual time for students That student anxiety is high There are so many different examples I would say just to give a few Some faculty members have additional study groups so they are offering opportunities for students to meet with them outside of class more frequently to prepare Often times are William & Mary students are fully prepared they just want to double check that So those kinds of activities are taking place Students themselves work with one another Faculty urged them to have peers for studying When we are on campus students can get together in the library, work together, refine their ideas, strengthen their understanding Faculty are helping students find ways and some of the students are finding these on their own to work together to exchange ideas and to kind of feel as comfortable as they can going into this It’s remarkable I don’t think I have a conversation with the faculty member who doesn’t express empathy, compassion

I think there is a real collective awareness that this isn’t easy for anyone and it doesn’t really mean we have to go above and beyond to anticipate what student learning needs might be and to address those >> Can I add on that great answer >>Yes please >> This is an asked to the parents and families out there to be are partners in reducing stress There are two incredibly important ways you can help the students together The one is if something is not working, what the faculty member know Students are so circumspect at William & Mary They have really high standards for themselves and they feel they should make it work None of us can make it work solo right now Just asked If this isn’t working how can we think it through together Assume your faculty member is going to be your partner When you look at the screen you see some of my great partners in solving the challenges we are facing None of that could have done that well if we were doing it solo The second thing is to help students change their default mindset Again our students at William and Mary are driven to triumph especially at the end of the semester If you want to grade back think about deciding you’re going to do that in May Don’t make that decision now Make the decision for the default to take stress off of you If you do that you will do better to reduce the stress , that is probably the best thing you can do to improve outcomes for yourself Help your students, help your children internalize that message that pass/fail is the default, not the exception That will leave enormous amounts of stress Our transcripts will say COVID-19 on them, every single one There is no possibility of anyone misconstruing the decisions students make about pass/fail >> That is a good point I notice we are getting to the top of the hour and I would like to give a shout out and then President Rowe I’m going to ask you one more question and ask you to wrap up our program for us Before I turn this back over to you I would like to remind everyone that this session will be recorded and available for viewing after the program If you have additional questions we have not addressed specifically please refer to the WM.edu/coronavirus website with the most up-to-date frequently asked questions If there is not an answer on the frequently asked questions, please email us families@wn.edu will be the best route for you to ask questions and we will answer every single one of those to get you to the appropriate office Parents you have been very active communicating with administrators and asking questions and I thank you for being a partner in your students success and I just — it just reinforces anytime we do anything for students and families our work together it reinforces the value why am excited every day to work within incredible group of colleagues , students and families With that President Rowe I would like to ask you one last question and then you can end our program How does a William & Mary education remain distinctive in this time? >> Well, we are teaching and learning in distance right now, Mark, but our philosophy is the same that we give our amazing students direct access to world-class faculty and staff That we invite them to work together at the edge of knowledge whether in research, applied experiences or in the creative arts That is going on right now in incredibly exciting ways I am thinking of the students in a professors class who are studying epidemiology right now and seeing their own classwork unfold around them I am thinking about the students in the introduction to engineering design who collaborated online with their staff and faculty to create facemasks for a local hospital and we printed them on our 3D printers at William & Mary Several hundred of them It was incredibly satisfying to get the thank you note and see

the stages of that process Those are amazing examples of the amazing work at the edge of knowledge We are all at the edge of knowledge right now that our students are doing with their faculty and staff here I would add right now more than ever we need complex problem solvers who have compassion in our service minded, thinking about giving back to their communities I just had a wonderful email exchange with an alum who is a senior leader at Microsoft who is studying the spread of the virus in their modeling unit and he said to me we need complex problem solvers who are compassionate, thinking about humane issues That is our William & Mary graduates That is what we prepare human beings to be here That is my strongest message for why we are so grateful that you have entrusted your amazing human beings with us I want to add one more thing It wasn’t exactly your question mark but we are committed to doing what we can to reduce the uncertainty that students, faculty, staff and families are facing It’s hard to do at a moment of intense uncertainty but there are steps we can take Many of you know we have made the decision not to increase tuition and mandatory fees next year for any student, graduate students, and state, out of state that is an action that moves one kind of uncertainty off the table It’s important for us to hear from you with the other uncertainties are and we will continue to monitor them and do our best to minimize their effect Thanks, Mark I’m going to sign off Thanks all my colleagues for joining It’s been wonderful to talk with you I’m going to sign off the way I always do these days by saying stay well everybody