Seattle IT: Information Management & Employment – Age Friendly Seattle Virtual Civic Coffee Hour

hello and welcome to the age friendly Seattle virtual coffee our partnership with the Seattle Public Library my name is Lenny Orlov I’m a fully trained barista and a former library employee and will be your host this morning I’m also a native speaker of Russian which is one of the seven languages available during the livestream and on YouTube the other six languages are Arabic Chinese English Korean Spanish and Vietnamese please take a moment right now and click under the video click on the CC and then click on the gear that’s to the right of it to select one of these languages and adjust caption size contrast and other options so while I am not making delicious lattes or hosting virtual events for all their adults I coordinate the age friendly Seattle program in Seattle Human Services Department in the aging in Disability Services Division our goal at Age Friendly Seattle is to make this city a great place to grow up and grow old for more information including the eight domains of livability more in which later on the show we invite you to visit Seattle gov /af s so in addition to hosting I also produced the show in a very literal sense if you notice the mouse movements while you’re watching the presentations on your screen that’s me working behind the virtual scenes it’s not something we can make disappear at the time in Microsoft teams but I’m sure they’re working it very hard also in our virtual studio we have two other folks from Human Services Department they are Michael tiller Judd who is a public relations specialist in our External Affairs Division and Harrison Lee he is an undergraduate intern in our own agents availability services division so during the live stream we welcome you and invite you to leave a comment in the Q&A window that’s on the right hand side to the right of your video Michael and Harrison we’ll be looking at that input and collected and either reply to you directly or pass it along to one of our presenters if you are joining us by phone and I’m looking over because that’s set up on the on the side here we’ll pause periodically so you two could share your thoughts on the stream and if you are watching the June 18th recording on YouTube we hope that you’ll leave a comment below the video we hope that you’ll like it and also subscribe to the H friendly King County or aging King County rather on YouTube we do upload all of our weekly shows along with other content produced by the Area Agency on Aging for Seattle and King County thank you we really look forward to you joining us our online community so before continuing with our program I’d like to pause to acknowledge what’s going on in communities across our nation this is an image from a live stream depicting protesters in Seattle’s Capitol Hill neighborhood occupying Carol Anderson Park and installing a symbol of the black lives matter movement tomorrow is June 19th also known as Juneteenth the date of an 1865 federal order announcing the end of slavery in the United in the state of Texas which was several years after the Emancipation Proclamation it then took a hundred years until the Civil Rights Act of 1964 until that was passed now almost 60 years later we still have work to do as a country at City of Seattle we believe that black lives matter and are committed to dismantling systemic racism and building an equitable governing

structure in its place you may have noticed that most of the folks in this image are wearing masks they’re out there fighting the pandemic of racism while trying to stay safe in the midst of kovat 19 a pandemic that disproportionately affects black and Latino communities in the United States Washington State Department of Health does want to remind everyone that health-wise staying home is still safest and encourages folks that do go out to wear a face covering maintain social distancing and keep your hands clean to the extent possible they are also urging anyone that thinks that they have covered 19 symptoms to get tested this is a screenshot from their website which is coronavirus that why that god there is also a health assistance hotline at twenty hundred five two five oh one two seven please keep checking this website coronavirus that w a govt for updates or call them at one eight hundred five two five five zero one two seven excuse me if you have any questions about this and with any questions related to aging or disability please call one eight four four three four eight five four six four and speak to a community living connections advocate who will connect you to a community resource these are community organizations that are contracted with the city of seattle to provide information and assistance caregiver support and many other services again the number is one eighty four four three four eight five four six four you may also visit them on the web at community living connections org to see the list of participating organizations and learn about the full range of services that these organizations provide again community living connections dot org so did i mention that we have a great show for you this morning I hope that you will sit back and enjoy a beverage of choice as we get a word from our partner the Seattle Public Library Nancy Sloat is is someone I’ve known for a little while by running these events in person these weren’t always virtuals they actually date back more than probably a dozen years and recently in 2020 we moved this show this this in-person show into the central branch in downtown and we really do hope we can return there someday soon but for now let me turn it over to Nancy for a brief update on what the library is up to you know today Nancy thank you so much for stopping by you are live on the show so please go ahead and unmute your microphone all right I am unmuted hello everybody and thank you so much Lenny for letting me have a few minutes here to talk about what’s happening during the summer at the library and I also just wanted to say how much we appreciate the partnership with aged friendly and Aging and Disability Services I think that one thing that everybody wants to know is when our buildings are going to reopen again so right now we don’t have a specific date for people to come the public to come into the buildings but we are getting staff back into the buildings right now to help process and get back on the Shelf the over 400,000 items that are checked out at this point we also had to figure out ways to quarantine those materials to keep everybody safe and when we go to stage two of the opening in King County then we will have limited public services which we will be starting with curbside delivery of materials at selected branches so moving moving on I think the most important thing to know is that we are still available even though the buildings are closed to answer your questions you can

come in by phone if that’s easiest or if you prefer something electronic you can email us or you can chat with us sometimes the phone is still the fastest way to get a hold of us and to get your questions answered could you do the next slide Lenny so besides answering questions of course we have a huge set of digital resources and I’m sure that many of you have found found them and but besides our ebooks and audiobooks we have some fabulous streaming services where you can stream and download to your device I’ve been particularly happy with streaming movies over the last three months and listening to lots and lots of audiobooks on my phone if you have actually any questions about how to use any of these digital resources please phone us or email us and we’ll be happy to help you get set up next slide please and best of all I just want to make sure that everybody knows that it’s all free with a library card and I know that some people might not have a library card and during this closure period we have a system for getting you a card that will allow you access to all the digital materials so just phone us or email us and we’ll tell you how to do that and you will be able to get almost instant access to all of our digital materials would you do the next slide so I think that people want to know what’s happening this summer and in the next slide one of the most fun things for adults is our adult summer bingo this is a program that’s been going on for four or five years and our partner is the Seattle Arts & Lectures and basically you can go to our website and print find this card and print it and then you read books that fit the categories I’ve just shown you the top top row of categories but there are 25 categories of books and when you get it you write the title of the book that you’ve read and then when you get a bingo five across or five down or five diagonally you can submit your name for a prize and if you get all of the 25 parts filled in then there’s an even bigger prize if you’ve done that and you can submit your name for that so this should keep you busy and it goes through the end of the summer the other fun thing is that if you find that card electronically and you click on it on each square you will get a book list of suggested titles Thanks so now we can go to the next slide we also just launched a great new program called your next job where you can get one-on-one appointments to look at building your resume and beeping up your job skills and also strategies for job searching and then the next slide are you able to do the next slide Lenny great and we also have our library to business I wanted to remind everybody for all kinds of small businesses again you can get a one-on-one appointment with trained business librarians to help you use the library resources that will help you with marketing information and also referrals to other technical and business assistance organizations so the next slide please and then we’ve got some great arts programs for those who are 50-plus but really it’s it’s an intergenerational program we have we have arts programs o live interactive arts programs almost every day five days a week so just go to our calendar and you will find those and a way to register for those and then finally we have some other programs that are older programs like our virtual English circle which is a very informal gathering to practice English language skills and then the final slide we’re just doing that I just wanted to let you know that you can easily get to our calendar for programs for those of us who are older at SPL dot o-r-g forward slash 50-plus

and spell out 50-plus so thank you so much money really appreciate the opportunity to talk about the library and what you can find there and we will be open soon thanks Lenny you’re on mute Thank You Harrison I was just thinking thinking Nancy for her partnership and for for everything that the library is doing even as the branches are closed so you know before moving on to our next or to our main event I’d like to invite you all to come back next week and our show that airs on all other Thursdays not just the third Thursday of the month like the coffee hour is called close to home stories of health tech and resilience it’s it’s a companion show it’s it’s a little bit shorter it’s only 45 minutes but it features folks from the community and in addition to you know government leaders like we will be meeting today you can find it at the same time 10:30 a.m. Pacific in the same place bit dot ly / H friendly live and there you can actually learn a lot more about both of these virtual programs or anything else that will you know ever do even if we go back to some sort of in-person programming we’ll probably still have a virtual component to it on June 25th we’ll get an update from Donna Smith on regional transportation and hear from Mike Bryant on how to stay active even as we stay close to home so now it’s my pleasure to introduce our first guest ginger M Brewster and I promised I wouldn’t say her name incorrectly but I just did so let me try it again ginger Armbruster yeah yeah hi ginger hi there I have a have a bio here for you that I’m going to read for folks ginger as city of Seattle’s chief privacy officer ginger leads a team of privacy specialists in the execution of the city’s privacy program following a principles-based approach to the city’s management of the public’s personal and sensitive information prior to this role she worked for Microsoft on an international team of privacy specialists to resolve issues associated with multi-million dollar marketing initiatives she spent the first 20 years of her career working in sales and marketing for fortune 500 companies such as IBM hewlett-packard and Johnson & Johnson as well as several medical technology startup companies ginger completed her undergraduate degree in political science from Barnard College at Columbia University as a recipient of the National Science Foundation scholarship for service programs cyber core she earned her master’s degree in infrastructure planning and management from the University of Washington in 2013 focusing on critical infrastructure cyber resiliency so at this time I’m going to welcome you to the program ginger and you’re alive here we are I wish we could be in person that’s the hardest part of this pandemic I think is losing that sense of community by being together but I really want to thank you Lenny for reaching out to the information technology department two of us will speak to you today I’m going to talk about privacy and really really thank you for letting us be part of your conversation just as a quick overview and we’ll as more as closer to this than I am but we have over 700 people working in information technology we’ve been supporting the city as they’ve switched to telework we support 34 or so departments over 12,000 people in various past cities to be online and continue to provide services for the city so my side

of the house is about policy and about making sure we meet our commitments about how we handle the public’s personal information and we collect a lot of information to deliver critical and needed services so I’m going to take you through an overview I think I’ve about ten minutes to do that so if you’ll switch to the next slide Lenny I will continue okay so this slide speaks to the principles we in my my bio we talk about being a principles based organization and that’s what this speaks to in 2014 then councilman councilmember Bruce Harrell and the been mayor recognized that the public were getting concerned about the amount of information that the city was collecting as you should be with a digital world as it is if a lot of information we collect I think at one point my boss said we have something like the equivalent online of 20 million file cabinets of data that we have collected over the years and that’s that’s something we have to manage appropriately and so they determined that we should start a privacy program to speak to how we manage information sharing that with the public to be transparent and to provide a way to talk about data in a way that hopefully will build trust so our mission is the middle piece here we work to find a fair balance between gathering information to provide needed services and protecting the public’s privacy at the same time so it’s definitely a balancing act and in 2015 by resolution that council approved of following privacy principles and those are the numbered items you see on the right we value your privacy we give it value understanding it’s important to the person’s identity and can be stolen we limit data collection so wherever possible we collect the minimum that we can we tell you when and how we use the information we collect we protect what we collect that speaks to cyber security we tell you how we share information and with whom what agencies what organizations and how we have to do that legally and my policy and finally we allow the public to update information as possible for accuracy some information you give us because you want services and some information we take because you’re involved in utilities you have a utilities bill or you interact with Public Safety and so we want to give as many options as possible about how data is collected but these these are our principles and we’ve built a program about managing data based on this and what my team does I have four other people we look at all the new tech knowledge ease that we bring into the city and programs and processes across the whole city and we take a look at those and balance them against our privacy principles we have an online review process we consult with different departments to talk about making sure we’re meeting these privacy principles in any new technologies or programs that will collect public data so that’s what we do we’re busy all day long and I’ll go into some more detail in the next slide so there’s a lot of legislation and regulatory what I would call frameworks around data and how it is collected so the first dot here that we’re gonna speak to the legislation and regulation this alphabet soup in this first point speaks to really industry or sector based laws or regulations abound date around data that’s collected the first two HIPAA may be familiar that’s how we as a nation address healthcare information high-tech is the technical side of that the next to FERPA in Coppa deal with student and people who are under 13 how data is collected online and the last one payment card information PCI speaks to how you do online commerce there’s a lot more and we are we are liable for many of these as we collect data that is in this category so we’re looking at compliance to those that alphabet soup I like to call it the next one is a little more local it speaks to the Public Records Act and you may be familiar with that it’s it was put in place in 1972 it’s been amended since it’s the Sunshine Law that provides transparency and accountability about how government collects your data you can ask for just about anything with very little exempted that the government collects the next two are local the next three are local ordinances that the city has put in place the intelligence ordinance has been in place for in think 15 or 20 years it speaks to how police gather intelligence in the course of investigations and the work they do the surveillance ordinance includes police but includes any department that collects or uses technology that meets the definition of surveillance this was put in place after some protests a few years back and wanted to have a council and public oversight about how we do surveillance in the city and surveillance is defined as any technology that analyzes monitors or

tracks identifiable individuals in a way that could impact their civil liberties so it doesn’t look at any one department it looks over the entire city and finally we have a law that’s very specific to something that was put in place a couple years ago advanced metering infrastructure those are those new boxes that seattle City Light put on every every place that has utility service to be more granular and modern about how how it does billing but there’s specific laws about that information to protect how it may be used since it it’s some personal how you’re using your electricity can dictate whether your home or what you’re up to so these are some of the laws that we work with that help dictate what we do in addition to our privacy principles next slide please so that we wait against what I like to call a smart city shopping list our city is modernizing helping us be more connected using data to make good decisions about how we use our public resources and public dollars and this is a lot on here but this speaks to we have looked at probably every one of these technologies to see if they are appropriate and how we would put them in place at the city automated license plate readers help us figure out how long it takes you to get from place to place as you’re traveling throughout Seattle they’re also used for for law enforcement body worn cameras we’ve been hearing a lot about in the news lately because it is used as an accountability tool when police interact with the public CCTV or closed circuit television speaks to the cameras we have that esta uses to know what’s going on throughout the corridor a bunch of these drones environmental sensors facial recognition gunshot detectors some of these are used for policing many of them are used in other ways all of them have implications about the data they collect and the thing to remember is the biggest privacy issue is where you are in time and space so anything that collects location information and attaches it to an identifiable person has big privacy implications and almost all of these do exactly that so we look at all of these in the course of our business and whether a department is interested in these and if you click to the next page these are some of the specific things I’ve done and I’ve been at the city doing this role since 2017 these are some of the technologies we have looked at reviewed and found ways to what we call mitigate privacy risk lesson privacy risk as we use some of these technologies information kiosks people that want to interact and get information about what the city services may be in a certain department traffic management how we make decisions about whether and how you move around the city when you’re on either are your private vehicles or in transit and is there a question yeah I can answer a question if you like I can hold for a moment oh okay if you have a question for me let me know social media monitoring this comes up as we want to be responsive to how people are reacting to the city and not just in policing where that certainly can have a place but also we have departments who want to know what are people thinking about library services maybe what do people thinking about Department of neighborhood offerings what about community centers what about Seattle Center they want to know what people are saying in social media because people don’t always take the time to let us know directly situational awareness speaks to cameras our traffic operations center needs to know what’s happening so that we can adapt accidents or events or incidents around the city and help us change lighting or change timing from getting people around town bike share or any of the mobility micro mobility is what they call it so scooters and bikes how do we get that information that can tell you where you’ve been and where you’re going but how can we use that to help us determine what we should be doing and changing in our in our environment for transportation and finally people counters at community centers helped us determine staffing needs and what’s going on that we are providing services through some of those means so these are all technologies that I have looked at that we have done privacy reviews for and we have done what we call privacy impact assessments and publish those to let people have an idea about how do we use this information who do we share it with how do we protect it we have public records laws but we also have records retention laws that tells us we have by a city have to hold onto information for a while and so final slide Oh – more sorry this one speaks to things that have happened just this year so while we’ve looked at those technologies I mentioned in the past this year has brought special information and special focus and this is interestingly for a privacy person probably the first time in my life that in my career here and in my life that we’ve been focused on the same issues

around the world as we’ve dealt with the pandemic and now as we’ve dealt with protests and unrest all of these things are happening at the same time and we’re all talking about them at the same time and if you look in the newspaper now or your online source of news you’ll see articles about all of these teleworking we went from in office at the city of ray and so many businesses in office doing our work together in a shared office space to tell working and we had to turn on a dime at IT and that has implications for the information we collect and also just general privacy on public records covent tracking we’re all trying to figure out how do we make ourselves safer as we try to go out into the community we do first responder health tracking but we also are looking at as we have worked with University of Washington for doing testing that tracks healthcare information so how do we do that in a in a way that is privacy protecting and finally surveillance helping us know from a public safety point of view what’s happening that we need to be responsive to protecting people and property and balancing that against the right to protest and the right to be heard so these are all very active areas that were involved in and now we go to the final slide and this is just the beginning of the conversation there’s so I could be here for three hours we could talk for hours and you’re probably a lot of questions about what we’re up to an IT we do have a privacy website that’s available if you just type in privacy Seattle it’ll bring up this website WWC adil gov slash tech and you can and follow the lead that will give you information about our program if if you want to reach out to us directly with a question that you have privacy at Seattle gov is our email INBOX and we answer those as promptly as we can with my staff and myself and finally the state of Washington has an excellent privacy website if you have questions are more in a state level or you want information about how to secure your own property or your a business they have a lot of resources online that are just terrific so I can stop here and answer questions let me know what I can do all right thank you so much ginger we appreciate your your time and and you stopping by today we we did have one question but while before we go there I would like to invite white folks to continue typing questions in the Q&A so that we can go ahead and get those answered normally would go to the phone lines but doesn’t look like there’s any questions there so with that I’m going to turn it over to Harrison for that the first question that came in there is thanks Lenny and thanks ginger we had one question come in from Carol and it says I’m concerned about a request for information about Union from the so-called Freedom Foundation which I understand is a far right-wing group I object to having my information and that of my co-workers how can we be protected from this invasive request Carol that’s a hard one because that’s the balance between freedom of speech and a public employee having to be responsible to those requests and so a lot of legal advice went into this and I think it’s not the first time that this organization or other organizations have asked for information part of the Public Records Act is making information available that would be of interest to the public unfortunately in this case that means some personal information about employees they will be reaching out if they do through the email address they have which is your your employee email address and they have the right to do to make that request for information and they have the right to reach out to us that way so we’ve been working closely with law to make sure we’re following what we need to do and not doing anything more and unfortunately that’s the price we pay for balancing the right of individuals to privacy with also the First Amendment rights for people in organizations and I recognize the concern you can contact your head of department or reach out to HR if you want to have a deeper conversation or reach out to me if you want to talk about this in more depth you thanks ginger mmm it looks like that’s all we have in the Q&A for now so I’m gonna turn it back over to Lenny all right yeah thank you all thanks Harrison Thank You ginger you know folks out there if you think of other questions for ginger if you’re going to be around for for Williams talk then if you think of other questions about privacy and information please type those in and in the meantime I would like to introduce William Smith

who is also with the Seattle information technology department William is a passionate HR professional that has a wide range of skills stemming from IT HR and business and it is this background that makes him a successful HR professional William is a graduate of Hazen High School in Renton Washington and holds a Bachelor Science degree in information technology from the University of Phoenix as well as a master’s of jurisprudence in labor and employment law from Tulane law school he also holds certifications in the field of HR as well as IT William brings a wealth of knowledge from the profit as well as not-for-profit arenas he is experienced in HR organizational development employee and labor relations risk management workforce planning and employment and strategic business management union negotiations and strategy William is a committed father and volunteers as a board members supporting families at nonprofit organizations looking to re-establish father-child relationships William thank you so much for being here I’ve enjoyed our conversations on LinkedIn and you or I believe we’re gonna talk to us about human resources you’re now live thank you so much and thank you friendly Seattle for welcoming myself and my colleague ginger Armbruster to present with you it is certainly my pleasure to present to you or bring to you kind of some things that human resources and see ATO IT is doing in relation to an age-friendly Seattle and I want to first go over kind of what kind of HR is many people have different definitions and thoughts about kind of what HR is to them so I just kind of want to give a baseline of kind of how HR operates within the Seattle IT context familiarize yourself with my team and of the services that we provide our staff and some things that we are doing to bring forth in a smiley Seattle in context of the age of eight livability context so ultimately within cio IT as ginger said previously we have roughly 700 or so employees we have both representative non-represented employees there are two unions within our workforce and so within that our core services really are labor relations employee relations talent acquisitions ie recruitment the ability to position manage benefits maintaining employee records compliance and investigations and all those things really detail out how we provide our services to the 700 plus employees some of our desired services that we are looking to transition from into being more of a business partner last strategic partners to our our business partners as well as being a more metric based resources so that we are able to supply and provide the right amount of information and data to our staff on a regular basis next slide please lynnium and so looking at it from a holistic standpoint in terms of the big picture what is HR it’s really a multitude of different things there is strategic possibilities the corporate diversity hiring workplace economy really management you know the hiring and firing you know stealing up staff the representation of people and making that the primary focus looking at the organization from my in a broad standpoint and being strategic so if you look at that and say okay wow there’s a lot of things in the HR bucket well you’re absolutely right there are many things that make up the concept of what and who HR is as as a whole and this is what this slide represents blending next slide please and so within CIO IT these are the this is my team we have Sani palooka that has been with the city for quite some time she spent a large amount of her time I’m in Seattle Center she has 20 plus years of experience within the city of Seattle Janis flagon is also another member of my team she has over 30 plus years within the CIO IT man lien and Melanie they’re some of my newer members on my team my lien has 20 plus years of

experience Melanie is a newer member to my team but they both bring a whole host of different experiences in terms of the HR field and I’m very excited and happy to have them on the team the one Hammond and David run David run serves as my labor relations lead so he helps me out and helps the department out with all things labor relations he’s my go-to person and the spaz go-to person in terms of anything for us in union related things that we need to discuss Lewan Hammond is she’s more slowly jack-of-all-trades she’s my benefits person as well as works on our TLT and Jennifer Dawson Miller in blue cow Jennifer serves there’s also more slowly a generalist she oversees our internship program she is also our safety officer as well as helping us out in the recruitment areas in terms of talent acquisition who he is really the data person for the group and also allows us to provide metrics to our staff to make particular decisions next slide please Lee and so kind of what is HR and ultimately HR for most organizations and businesses the human resources department is responsible for managing job recruitment I’m developing and overseeing employee benefits promoting enforcing personnel policies promote promoting employee career development orientation programs for new hires ie also known as onboarding providing guidance in regarding disciplinary actions and serving as a primary contact for workforce injuries and accidents and the the idea of Human Resources for me has always been one where we are more than just I think people really feel that sometimes HR becomes the place where ok if I’m in trouble or I need to do something I need to go see the HR department and that’s kind of the total opposite of what I try and promote our department to be our department is really centered around to be an ally of the employee to be a support base for the employee to be able to provide that strategic division position inputs for what we need for employees and the organization to do and we’d like to be that problem solver that every organization needs in order to function and produce the highest possible work next slide please winning and these are our core services we again provide labor relations employee relations talent acquisition the idea of position management benefits personnel policies and records compliance and investigations and in terms of investigations we have a a centralized unit called sdh are within the COI team and so ultimately each department has their own HR function and we like to use s d HR as the kind of the governing body and I’m really looking at building those relationships with our SD HR counterparts and partners to make sure that we are always on the same page so when it comes to investigations and things like that h SD HR has an HR iu unit where we like to utilize them to help us in our investigation so the employee also feels like there is a neutral party that is investigating any complaint that we may have to have attention on we also have a section of health and wellness an idea of performance management we really believe in the concept of performance management being more than just a performance review at the end of the year performance management is really centered around what can the organization do for the employee and manager and the relationship throughout the year to make sure that the employee and the manager are doing what they’re supposed to be doing in terms of is the employee reducing the amount of work that they have signed up to ie in their job description is the manager providing the right level of support to support that employee to be the best possible employee that they can so it is we like to make sure that is a dual effort and not just focused on the employee but also focused on management and again safety is a big part of our work leave management onboarding workforce planning and compensation management so all of these are Seattle I t’s core services that we provide to our staff next slide please so we talked about the desired service it’s okay let’s look at our organization and I’m always in the method of okay what can we do better how can we continue to turn our service around to make sure that our employees are receiving everything that they possibly

need in order to be successful and one of it will actually three of the things that I am looking at making sure that we’re transitioning into is a being a metrics driven service so being able to provide that level of information that level of knowledge based on data in numbers to say hey this is this is how this is showing up and being able to build trance off of that turning the department from a a trans less transactional and more strategic I think people often relate HR to sometimes okay we go to them when we need X done well that might be true but there’s also another huge part of HR which makes the strategic piece of it which helps the business move in terms of any business decision that is needed throughout the organization to help it flourish and get to its endpoint and the idea of career development that is a huge sticking point for me we have recently embarked on a effort called Talent and development where we are looking at really upscaling our employees making sure that they have the right resources in order to be successful and really putting that effort into making sure our workforce it is skilled up at the best possible level to provide the right possible service for our partners with NIT next slide please learning okay so when we talk about the eight domains of livability regarding an AIDS friendly Seattle I looked at it and I said okay transportation that’s not really HR but we could you know that’s certainly within the city scope housing not really HR outdoor spaces and buildings social participation respect and social inclusion community and health services and communication and information and in all of those civic participation and employment is kind of where HR would really fall and the eight domains of livability so I want to go over some things that we have been thinking about and are thinking about on how we can relate to this particular subject within civic participation and employment for the eight domains of livability let me can you go to the next slide please so what we are doing and what we are thinking about in terms of rolling out within satellite previously I mentioned our talent development efforts where we feel that in order to be what we have in our in our division called the best-in-class and digital service that are our talent pool our employees need to have the best opportunity to continue to increase their skills and as an organization we look at it as our responsibility to make sure that the employees have the necessary resources in order to do that however in that we shift to our internship opportunities that we look at that as part of our talent development average but when we talk about an age-friendly seattle internships doesn’t necessarily mean that okay well we have this person coming in right out of college that they’re the only ones that are able to fulfill this particular opportunity no we like to look at it in the reverse and say all individuals have an opportunity to be part of CIO IT really want to kind of destroy the mantra that the the subject or the work of IT it’s just work that is centered around maybe a younger generation where that’s that’s the furthest thing from the truth there’s plenty of opportunities for everyone to be a part of IT and we are looking at breaking those barriers so that people understand that and they know that there are opportunities with NCI OIT for everyone volunteer opportunities we like to we’re pushing out a program right now where we’re looking at volunteering or letting people know that there’s volunteer opportunities with be in Seattle I see the flexibility on remote workforce this really came to habit during this Kovach situation where we really have to look at how are we doing business is that the most successful which is success for our staff and the people that we serve and we are there’s a real focus on being able to do your work from your home and is it possible to do so so some of the things that ginger touched on earlier it is a concentrated effort throughout see I don’t like tea to make sure that we are doing this and doing this in the right way virtual career fairs the idea of career fairs often there is this picture of okay I go to this place I walk up I hand someone my resume I talked to them about my skills they tell me ok you fit X Y & Z here you go we have an opportunity for you we are really looking at taking that and making it virtual because what many

studies have shown that you know there’s still regardless of how much you promote it there’s still a second with people that may not feel comfortable operating in that fashion so we are looking at ways to have a virtual career fair where we limit and any possibility of anyone saying I didn’t have an opportunity to look at that job or move forward and an application with that job and so we want to make sure that we send the message that we are inclusive that everyone is welcome to apply for any job within CIO I to constantly monitoring our internal policies that is huge for us as well we always want to make sure that our policies are just we want to make sure that our policies are fair and equitable across the board for everyone in that we run pay inequity analysis which falls right into that we look at demographics we look at okay who is being paid the most in the organization how can we balance this out we look at the why and we adjust our practices based on that and then last but not least talent acquisition which essentially recruiting and everything that goes with it that is a huge part when we talk about an age-friendly Seattle and what Seattle I T can do in terms of the HR efforts is that how are we looking at our candidates where are we promoting our jobs at who are we bringing in for it for an interview who are we giving opportunities to and these are all things that we are looking at to make sure that we are an inclusive of all people lynnie next slide and so if there are any questions that I can answer for you going forward I would love the dialogue if there are ideas that you would love to send my way I am always more than happy to listen so if you are want to email me my email address is William Smith at Seattle gov that phone number goes right to my office that connects right to my office cell phone number as well so you will always be able to reach me and if you are looking for jobs on our website you can always go to WWE era of and our listings and postings will live on that site as well thank you so much for having me thank you for much for having Seattle IT a part of this and more than happy to answer any questions that you may have thank you so much William do appreciate this this overview and I got to say I even before virtual career fairs were in fashion they were my preferred way of looking and applying for jobs so I’m glad this is growing and hopefully folks take advantage of it well I’m gonna go directly to Harrison because there was a question there specific to older adults I believe so Harrison what are folks saying um thanks Lenny yes so we have a few questions in here I’m just gonna kind of go down the list so the first question we have here is how did you get into HR service a great question so my mother was an HR for a very long time and as a young adult you know I used to see her really she used to bring work home all the time and I said to myself as a young child I said I would never do that you’re what you doing mom and she said to me we’ll see and so she kind of left it at that and you know as I got older and kind of you know tried to find my way and kind of what I felt passionate about there were really two things that really stood out for me one was was people I’ve always loved to to be able to interact and socialize with people and the other was solving problems and that really came to a head for me when one of my first Jobs was that JC Penney’s I was a shoe salesman and I was able to utilize my skills and kind of relating the people as well as solving problems and the very first job that I had within HR was at the postal service and that I use that as kind of a stepping stone to launch my career great question great thanks William no problem the next question we have here is how do

you directly help bring resources to age-friendly Community so that would like to kind of get a little bit more detail around that question when we talk about resources what are we referring to because if it’s more so sitting around if we talk about resources you know sometimes I look to get that money or people to help in my role again the the pieces that I touched on those are ways in which I can influence in terms of resources to an h4 in the communities you know how are we recruiting for of jobs where are we posting for our jobs are we making sure that there is a diverse candidate pool or for every role and so those are the sorts of things that I am doing from my seat in my position of power if you will to influence that but if there if there’s other examples in terms of resources that you’re referencing I’m more than happy to entertain that question I just need a little bit more detail okay thanks yes we’ll see if there’s any follow-up about that but in the meantime we have another question that’s asking for what are some examples of the volunteer opportunities I know you had it listed on a I think it was the slide just before this so yeah so we have several people within our our sji program that is working on working on a building of volunteer opportunities so right now we have some we’re in conversations with a few organizations that have direct connections to Seattle IT where we will be helping individuals come in and have those voluntary volunteer opportunities that are connected to Seattle IT through our race and social justice program so the list itself could be a whole host of different things it’s really being fleshed out right now so the intimate details of that I would be unable to share because we are still in negotiation phases of it but again that slide that I sent was centered around more so about how and what we are doing to move forward with an age from but if you can reach out to me via my contact information I will be more than happy to send you that list personally just just didn’t even let me know that you heard me speak and the age-friendly presentation and I’ll get that information over to you great thanks Julia yeah it looks like that is all we have for now so I’m going to go ahead and pass it back to Lenny thank you yeah thank you again William that’s very very encouraging to know that these things are happening that you know we that we as a city are committed to you know dismantling innocent institutionalized racism in ageism that we know exists and I think internships is a good example where you know we can use you know Harrison is a good example of somebody who is just getting you know familiar with the industry but then we could maybe employ the experience of people who have have a wealth of experience and so that’s that’s it’s great that the city is looking at that so thank you William thank you ginger Thank You Nancy I haven’t forgotten that you were here and Harrison and Michael for for for helping us put this together and most of all thank you all of you for for joining us in closing I always like to remind folks about the resource that we at the city contract with which is community living connections and that’s a it’s a group of organizations in communities around Seattle and King County and they used used to welcome folks to just walk in and kind of ask what you know what they were looking for and if they couldn’t provide support then they would refer to another organization and network now with that phase reopening some of them may not have walk-in hours so they may be limited we’ve had some representatives from this community connectors network on our show in previous weeks and we will have them back again so looking forward to learning how they’re starting

up again so again the number is eight four four three four eight five four six four and the website is Community Living connections org that’s our show for today and I want to remind you that the companion show for agent King County and 4-h friendly Seattle is cold close to home stories of health tech and resilience and will will be on a week from today and we hope that you will come back and join us at the same place at the same time until then be well stay engaged and let us know what we can do to make this city a better place to grow up and grow old please take care and we’ll see you next time